Privacy Policy
Privacy Policy
AAFly Travel & Tours Address : 7G, Jalan Bulan U5/BR, Bandar Pinggiran Subang, 40150 Shah Alam, Selangor, Malaysia
At AAFly Travel & Tours, we are dedicated to safeguarding and upholding the confidentiality of our users’ personal information while interacting with our website or through electronic communication. This Privacy Policy outlines how we collect, process, and protect personal data shared with us through our website and affiliated digital channels. By utilizing our services, you consent to the collection and handling of your information in alignment with this policy.
Categories of Information Collected
We may collect and process the following categories of data:
- **Identity Data:** Full name, contact details, and residential address.
- **Travel Credentials:** Passport particulars, travel itineraries, and booking records.
- **Financial Information:** Payment card details, billing particulars, and transaction history.
- **Technical Metadata:** IP addresses, browser configuration, operating system, time zone settings, and device specifications.
- **Usage Analytics:** Data regarding your interactions with our website, services, and applications.
- **Marketing Preferences:** Your consent, interests, and communication settings regarding promotional material.
Utilization of Information
We process collected information to:
- **Deliver Services:** Facilitate bookings, process payments, and provide customer assistance.
- **Enhance User Experience:** Optimize website performance and ensure compatibility across devices.
- **Communicate Effectively:** Share confirmations, updates, and service-related notifications.
- **Promotional Engagements:** Provide offers, newsletters, and marketing materials where consent has been granted.
- **Regulatory Compliance:** Fulfill legal, tax, and regulatory obligations as required.
Disclosure of Information
Your data may be shared with:
- **Authorized Service Providers:** Third parties engaged to deliver services on our behalf or assist in operational processes.
- **Business Affiliates:** Airlines, hotels, and related partners to fulfill your travel arrangements.
- **Legal Authorities:** Regulatory bodies where disclosure is required by law or for the protection of our legal rights.
Safeguarding of Data
AAFly Travel & Tours employs robust technical and organizational security protocols to ensure the confidentiality, integrity, and protection of your personal data against unauthorized access, alteration, or misuse. All financial transactions are encrypted through industry-standard SSL technology.
Your Data Protection Rights
As a data subject, you retain the right to:
- **Access:** Obtain a copy of your data.
- **Rectification:** Request corrections to inaccurate data.
- **Erasure:** Request deletion of personal records.
- **Objection:** Object to processing based on legitimate interest.
- **Restriction:** Limit the scope of processing of your data.
- **Portability:** Request transfer of data to another entity.
Use of Cookies
Our website employs cookies to enhance usability, personalize content, and monitor user behavior. This assists us in delivering a seamless browsing experience and improving platform functionality. For comprehensive details, please refer to our Cookie Policy.
Amendments to this Policy
AAFly Travel & Tours reserves the right to amend or update this Privacy Policy periodically. Any modifications shall take effect upon publication on this page and, where applicable, be communicated via email. We encourage regular review of this policy to remain informed of updates.
Contact Information
For inquiries, concerns, or requests regarding this Privacy Policy, please reach us at: info.aafly@gmail.com